Our journey begins with the pre-registration process and what does your health plan cover, which will be covered in this post. So you probably ask your self – what does pre-registration mean and how can it help me especially where my health care coverage is concerned? For planned hospitalizations, a hospital representative (patient registrar) may call you a few days prior to your admission to ‘pre-register’ you for your stay. They will ask for information about your health, emergency contact, billing and insurance coverage. Always remember to bring in your insurance cards the day of your appointment so that it can be scanned.
Some important information that will be asked includes patient name, gender, date of birth, phone numbers, home address, next of kin. All of this information gets entered into our health care information system to ensure the proper billing takes place for your visit. Continue Reading »